1. Manufacturer’s Terms and Conditions apply for every kit and its parts.
2. The stem-kits are for customer use only, not for retail or reselling purposes.
3. Returns will be accepted only to un-opened products, within 30 days from purchase. Opening the box means you are waiving your right for a refund. Before shipping back a product – please send an email to: support@stemlabs.in and ask for an RMA form. We can guarantee a proper handling of products sent without a proper RMA form from us.
4. In a case of a need to ship the robot for repair under manufacturer’s warranty, the shipping cost will be divided half by half. The customer should pay the shipping to the manufacturer’s office, and the manufacturer will cover the shipping back to the customer.
5. The customer is not allowed to make any modifications to the hardware.
6. All Prices are before any applicable tax. (Sales tax, VAT or any other government-issued tax)